Mailbox FAQs & Care
1)How soon will
my mailbox ship?
Each mailbox is painted by hand by Sandra Davis. Her studio is small, so
she does not keep an inventory of pre-painted mailboxes. So, each
mailbox is painted upon order. Please allow 7 to 14 days for shipment.
We ship via UPS or FedEx ground- see the Shipping page for details.
2)Can I personalize
my mailbox?
Sure! Sandra will add your house number to the door of the mailbox for
no extra charge. You will be asked during checkout if you'd like this
free option. Or, you can purchase one of our 'Name and Number Kits' from
the Posts & Accessories section for no additional shipping charge.
3)Are the
mailboxes painted on both sides?
Absolutely! Mailboxes are painted on both sides AND the door too. The
wall mount mailboxes are painted on the front and top.
4)What hardware
comes with my mailbox?
The flag and door clip are included. The door clip is attached, but to
prevent scratching during shipping we do not install the flag for you.
It's easy to put on when the mailbox arrives. If you need new Mailbox
Mounting Brackets you can get them from the Posts & Accessories
section for no additional shipping charge.
5)What sizes
are the mailboxes?
We only carry postal approved residential sizes. The Flower Mailboxes,
Bird and Butterfly Mailboxes
and Mailboxes with Scenes come in your choice of Standard
20"Lx9"Hx7"W or Large 22"Lx11"Hx8.5"W.
The Wall Mounted Mailboxes are a Standard
14.75"Lx7"Hx2.75"W.
6)Does my hand
painted mailbox need special care?
Your hand painted mailbox has been triple overcoated with a clear
non-yellowing varnish but will eventually wear due to the weather. We
suggest once a year applying a car wax with UV protection to your
mailbox to keep it looking beautiful for years. Wash the mailbox first
with warm soapy water and let it dry. Caulking holes and seams with
clear silicone will help to keep moisture out of the mailbox and prevent
rust. We also suggest using non-rusting screws with plastic washers when
mounting your mailbox. Be sure to remove bird droppings, as they can be
corrosive.
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